RETURN POLICY FOR BUILD-TO-ORDER PRODUCTS
Return Policy for Build-to-Order Products
This return policy outlines the terms and conditions regarding returns for build-to-order products. Please read the following guidelines carefully:
Build-to-Order Products: Our company specializes in providing build-to-order products, which are customized or made specifically according to customer specifications and requirements.
Return Policy: Due to the unique nature of build-to-order products, returns will not be accepted once the order has been confirmed and production has begun.
Order Confirmation: Customers are responsible for reviewing and confirming all details, including specifications, measurements, colors, and other customization options, before placing their order.
Quality Assurance: We strive to ensure that all build-to-order products meet high-quality standards and are manufactured with precision. However, in the rare event of a manufacturing defect or error on our part, please contact our customer service team for assistance.
Cancellation Policy: Orders for build-to-order products cannot be canceled once production has commenced. It is essential to confirm all details and specifications before finalizing the order.
Refund Policy: Refunds will only be provided in cases where a manufacturing defect or error occurs on our part, and the product cannot be rectified or replaced. Refunds will not be issued for change of mind or customer-induced errors in customization.
Communication: For any concerns or issues regarding build-to-order products, customers are encouraged to contact our customer service team promptly. We are committed to addressing inquiries and resolving any issues to ensure customer satisfaction.
Modification of Terms: The company reserves the right to modify or update this return policy as necessary. Any changes will be communicated to customers through official channels.
Exceptions: In exceptional cases where returns are allowed due to extenuating circumstances, such as legal requirements or product defects, customers must follow the instructions provided by our customer service team for processing returns.
By placing an order for a build-to-order product, customers acknowledge that they have read, understood, and agreed to comply with the terms outlined in this return policy.